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Here's Proof Your Little Imperfections Can Pay Off
by Bonnie Boots
If you're a dog fancier, you may recognize the little pooch in the
picture above as a former winner of the "Ugly Dog" contest. Year
after year some homely mutt wins this contest, proving that life can
come up roses even for those with obvious imperfections.
I love the Ugly Dog contest. It's the perfect antidote to the
pervasive belief that only picture-pretty people need apply for the
good life.
I suspect Vicki Kunkel is also a fan of the Ugly Dog. In her book,
Instant Appeal, she says," We're duped into believing that the
pretty, the pristine, and the perfect get all the perks, all the
breaks, all the glory," then goes on to point out that in many
cases, obvious imperfections have their benefits.
Kunkel says people and corporate brands can all benefit from letting
their little imperfections show. To prove her point, she conducted a
survey where participants were shown a series of split-screen
images-each with one attractive person and one homely person-and
asked questions like:
"To which of these two individuals would you feel more comfortable
giving the keys to your house?"
" If you loaned each of these people $50, which one do you feel
would be more likely to pay you back?"
Her survey results showed 67 % of the participants would give their
keys to the less attractive person. An overwhelming 82 %, considered
the homely group more credit-worthy. "Apparently" says Kunkel, " we
trust the average-looking among us more than the swans to be moral,
helpful and honest."
She calls it the "Conspicuous Flaw Factor."
The point of the survey, says Kunkel, can apply across the board,
from personal promotion to brand advertising. "We're most appealing
when we're being ourselves," she writes, "warts (or moles or gapped
teeth or dorkiness or oratorical clumsiness) and all. There is real
power and panache in knowing and embracing our shortcomings, our
flaws, and ourselves."
According to Kunkel, a website like Cragslist works because its
homely design seems straightforward. By the same token, people are
more likely to look favorably at a product that has a few bad
reviews among many good reviews. Businesses shouldn't fret about not
being able to control what's said about them on a site like Amazon,
it seems, because a few warts among the roses shows reviewers are
being honest. The positive reviews, then, take on more meaning.
I speak to so many wanna-be web publishers who hold off on going
public until everything is perfect, not just with their site, but
with themselves. One memorable client, responding to my advice to
set up a media page with a bio and headshot, told me, "If I have to
put my picture out in public, I'm not going to release my book until
I've lost 30 pounds."
Don't let little imperfections hold you back from putting yourself
out on the web It's doesn't matter if you don't have movie star
looks. It doesn't matter if you're not a Pulitzer-winning writer or
you make the occasional speeling mistake.
Just like our Ugly Dog, if you put your authentic self, warts and
all, out in front of the public, they're far more likely to trust
you and your message.
The "conspicuous flaw factor" is just one of the factors Kunkel
identifies as 8 Factors
of Instant Appeal:
1) The Conspicuous Flaw Factor
2) The Visual Pre-Programming Factor
3)The Reptilian Comfort Factor
4) The Sacred Cow Factor
5) The Jackass Factor
6) The Biology of Language Factor
7)The Bio-Tuning Factor
8) The Mental Real Estate Factor
Kunkel's book brings fresh, new information to the field of
influencing and persuasion in sales. If you're interested in learning how and
why people find a person or product believable, desirable, buyable,
this book is a must-read. You can have it in your hands in days by
ordering now at Amazon:
About the Author
Bonnie Boots publishes The Internet Wizards Magazine
and the companion The Internet Wizards Blog to teach self-employed
people and small businesses owners how to leverage the internet for
advertising, marketing and promoting their business. To stay in
touch with her, type your name and email into the subscriber box in
the left column of this page. You'll be glad you did!To republish this article in your
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